I've Been Banned or Muted

I've Been Banned or Muted

If you’ve been banned or muted on the WoA server or platforms, this guide will explain why, whether you can appeal, and how to do so.

Table of Contents

1. 🚫 Why Have I Been Banned or Muted?

2. ❓ Can I Appeal My Punishment?

3. 📝 How Do I Appeal?

4. 💬 Can I Appeal a Discord Punishment?

🚫 Why Have I Been Banned or Muted?

Our staff team enforces the rules to ensure a fair and enjoyable experience for all players. Punishments, such as mutes or bans, may be issued based on:

• Player reports.

• Direct observation by staff.

Ban Information

• Effect: If you’ve been banned, you won’t be able to join the server.

• Notification: When attempting to join, you’ll see the ban reason and duration displayed.

Mute Information

• Effect: If muted, you won’t be able to send messages in chat.

• Notification: When attempting to chat, you’ll see the mute reason and duration displayed.

Important Note on Communication Suspensions

If others cannot see your messages but you don’t receive a mute notification, this is likely a Communication Suspension issued by Mojang/Xbox.

• Details: These suspensions are not controlled by WoA.

• More Info: For guidance on handling Communication Suspensions, refer to this article.

❓ Can I Appeal My Punishment?

You can appeal the following punishments:

1. Bans: If issued by WoA and you believe they are incorrect.

2. Mutes: If issued by WoA and you believe they are incorrect.

3. Inappropriate Skins or Gamertags: If the punishment was for an inappropriate skin or Gamertag, and you’ve updated them to meet guidelines.

You cannot appeal the following punishments:

1. Valid punishments issued by WoA.

2. Punishments that have already expired.

3. Communication Suspensions issued by Mojang/Xbox. Learn more about these here.

4. Minecraft Account Bans: These are managed by Mojang/Xbox. Learn more here.

📝 How Do I Appeal?

To appeal a punishment, please contact our support team by:

• Email: Send your appeal to support@playwoa.com.

• Live Chat: Use the chatbox available at the bottom of this page.

Required Information for Appeals

1. Your In-Game Username / Gamertag.

2. Reason for Punishment: Include the reason displayed when you were banned or muted.

3. Why You Dispute the Punishment: Explain why you believe the punishment is unfair.

Important Notes About Appeals

• Appeals will only be reviewed if submitted by the punished player or their legal parent/guardian.

• We cannot share details about another player's punishment. If your friend was banned, it’s up to them to share that information.

• Valid punishments will not be undone.

💬 Can I Appeal a Discord Punishment?

If you’ve been banned or muted on the WoA Discord server, you can submit an appeal by contacting our support team via:

• Email: support@playwoa.com

• Live Chat: Available at the bottom of this page.

Required Information for Discord Appeals

1. Your Discord Username.

2. Your Discord User ID: (an 18-19 digit number). Learn how to find your User ID here.

3. Reason for Punishment (if known).

4. Why You Dispute the Punishment: Explain why you believe the punishment is incorrect.

Final Note

While we strive to ensure fairness, valid punishments will not be overturned. Please ensure you follow all server and platform rules to maintain a positive experience for yourself and others. If you have additional questions, our support team is here to assist.