Technical Support

I'm Having Issues Connecting to WoA Experiencing connection issues while trying to join WoA? Don’t worry—we’re here to help! Below are some steps to troubleshoot and resolve the most common connection problems players encounter. Step-by-Step Troubleshooting Guide 1. Disable Resource and Texture Packs Resource or texture packs can sometimes interfere with your connection to our server. Disable these packs and try connecting again. 2. Restart Your Game Restarting Minecraft is a simple yet effecti

I Didn't Receive an Item I Purchased If you recently made a purchase from the WoA Store but haven’t received the item, don’t worry. Follow the steps below to resolve the issue: Step 1: Rejoin the Server Exit the server and return to the main menu. Rejoin the WoA server and check if your purchased item appears. Step 2: Use the Fix Purchase Command Type the command /fixpurchase in the in-game chat. Redeem the Free Offer that opens in the menu. If the item still doesn’t appear, quit the game co

Where Can I Find News and Updates? Stay informed about all the latest happenings on WoA through our official channels. Here’s where you can find reliable updates and exciting announcements: 1. Official Updates Website Our Updates Website is the primary source for information about: New features and content. Maintenance schedules and server changes. Visit playwoa.com/updates to stay up-to-date with all the latest news. 2. Public Roadmap Curious about what we’re working on and our future plans?

I Can't See Chat If you’re unable to see chat messages while playing WoA, it’s likely due to your Xbox Live privacy settings. Don’t worry—this is a simple issue to resolve by following the steps below: Step 1: Check Your Xbox Live Privacy Settings Sign In to Xbox.com Visit Xbox.comё and click the Sign In button in the top-right corner. Log in using the account you use to play Minecraft. Go to Privacy Settings Visit Xbox Account Privacy Settings. Update Communication Settings Find the settin

Fix login issues, from invalid credentials to account verification errors.

Solutions to fix game crashes, freezes, and other technical errors that may occur while playing Minecraft on WoA.

Resolve lag and improve performance when playing on the WoA server.

A guide to identifying and reporting technical bugs to help improve the WoA server.